Signing up is easy and free. Every account comes with the free Basic Plan created to support smaller establishments. Go to the sign up page to create an account with your email and preferred password. You will get an email from us to activate your account. Open that email and click on the verification link to activate your account and you are set to go. (Note: Our email is auto-generated and may be filtered by your email provider. Remember to check your Junk/Spam folders too.)
Subscribe to the Standard or Premium Plans to get access to more features such as unlimited menu items, unique QR codes for each table, manage multiple outlets and accept online payments. Login to your account and click 'Select a plan' at the home page. Follow the Stripe subscription process and complete the payment with your credit/debit cart.
You can upgrade, downgrade, cancel or activate your subscription anytime. To do so, login to you account and click 'Manage subscription' at the home page. You can cancel anytime and your subscription will be terminated in the next billing cycle. Should you change your mind, you can re-activate before the termination happens. Otherwise, you will need to subscribe again. If you upgrade between billing cycles, you may need to make a pro-rated top-up. If you downgrade between billing cycles, you account may be given credits to offset your future billings.
You can accept payment from your customers directly to your account. All you need to do is to setup a Stripe Account and connect it to this platform and we will handle the rest. Whilst there is no fees to setup, Stripe charges a fee (https://stripe.com/en-sg/pricing) for each successful transaction (We DO NOT charge any fees). Login to your account and click 'Begin Setup' at the home page. Follow and complete the Stripe onboarding process which is pretty straight-forward. It would be useful if you get the following information ready: mobile number to receive one-time password, business owner details (name, date of birth, identification number), business details (type of business, address, customer service contact, industry, website, product description) and bank account details to transfer funds (bank name, branch code and account number)
This is the first step to customise your digital menu and create a digital presence for your business. Login to your account, go to 'Admin>Outlets' tab and click 'Create Outlet'. You can customize the name of your business, place your a logo (see Upload Images section), include contact details for customers to reach you, setup menu currency, service charge % and taxes %. You can also choose if you want to allow customers to send their orders in to you from their smartphone and/or if you want them to make online payment upon checkout.
The next step is to create an unique QR code for each table in your restaurant. To multiple QR codes, you will need the Standard or Premium Plans. Login to your account, go to 'Admin>Tables' tab and click 'Create Table'. You can enter a table name/code and a unique QR code will be auto-generated. Your QR code will be labeled with the table name for easy identification. Right-click on the QR code to save it as an image, print this image and stick it on your tables for customer to scan. You can also share the unique URL on your website or social media accounts. (Note: If you offer takeaways, just create a 'table' named as (e.g. Takeaway) to generate a unique QR code for it.
This is where you create categories to segment your menu, such as starters, mains, dessert and drinks. Categories will appear as a top navigation menu to let your customers jump to each section quickly. Login to your account, go to 'Admin>Categories' tab and click 'Create Category'. Do take note that the categories will appear in the menu in the same order you created.
This is where you create individual products for your menu. Login to your account, go to 'Admin>Products' tab and click 'Create Product'. Product 'Options' are not mandatory but you can explore this feature to create order customization and product upsell. For example, Product A sells for $10, you can create the following options:
| Option name | Option Price | What this means |
| None | $10 | Create a null entry if option is not mandatory |
| Less salt | $10 | Let customer customise their order |
| Add a Cola Drink (+2) | $12 | Upsell customer a drink with additional $2. |
This is where you upload images (logo or product images) you wish to use in your menu. Login to your account, go to 'Admin>Images' tab and click 'Choose Files' to select images you want to upload. You can upload up to 50 images at once and all images should be in either 'jpg', 'jpeg', 'png' or 'gif' and not more than 2MB each. Tip: To make your menu look more attractive, we recommend you have similar dimensions for all your product images.
You can create login accounts for your staff to manage orders. Login to your account, go to 'Accounts' tab and click 'Admin>Create Account' with their email and set a password. They can change their password subsequently if they wish.
You can optionally choose to upload one PDF menu for each outlet. Login to your account, go to 'Admin>PDF Menu', click 'Choose File' to select the PDF you want to upload. Repeat if you have an updated version. Please note that the file must be in '.pdf' extension and not more than 2MB in size. After uploading, a unique QR code will also be generated. You can display this QR code to let your customers scan and direct them directly to this PDF menu.
You can review your historical data and get a quick overview of your daily sales for the last 30 days and top 10 most popular items in your menu. Login to your account, go to 'Admin>History' tab. You can also click on the download link to download all your transaction data into a CSV file. We highly recommend you do so periodically.
Don't worry. Reset your password here. You will be prompted to enter the email you used to register your account and an email will be sent to you to set a new password. If you are using a staff account, you can also seek help from your administrator to change to a password you prefer.
The activation email is auto-generated and might be filtered by your email server. So do check Junk/Spam folder as well. If you still did not receive the email, click here to generate another one.
When customer scan the QR code, they will be directed to the beautiful digital menu you have created. Use the navigation menu to jump to any specific product categories. Scroll up/down to browse your products and click 'Add to cart' if they are interested. When they are ready to checkout, click Cart icon to review their orders. They can also choose their preferred languages to help them navigate your menu.
This is where your customers can review and confirm their orders. They can click the '+' and '-' buttons to vary the quantity. Once they are done, they can either proceed to pay or send their orders to you remotely.
When you customers send in their orders, it will automatically appear in this dashboard. To get here, login to your account and go to 'Orders'. If you have created accounts for your staff, they will have access to this dashboard to receive and process customer orders.
Use this dashboard to manage items that are sold-out. If you have created accounts for your staff, they will have access to this dashboard to manage item availability as well. (Note: Sold-out products will automatically not appear in your digital menu.
To refund orders, login to your account, go to 'Orders', locate the transaction and click on the '$' icon on the leftmost column. If you need to perform a partial refund, you will need to do that from your Stripe Account instead. Simply login to Stripe, locate the transaction in the payment dashboard and refund the transaction. Take note that refund will take 5-10 days to process depending on the bank. Whilst refund is free, do note that Stripe does not return the fee for processing the initial payment.